SMS Terms & Conditions

Program Description

Edge IT sends SMS text messages to customers regarding:

• IT support requests
• Service appointments
• Project updates
• Service alerts
• Account notifications
• Other customer care communications

Message Frequency

Message frequency varies based on your interactions with Edge IT and the services you receive.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

Opt-In

You may opt in to receive SMS messages by providing consent through an Edge IT contact form, service request form, customer onboarding form, customer agreement, or other method that clearly requests SMS consent.

Opt-Out

You may opt out at any time by replying STOP to any text message from Edge IT.

After opting out, you will receive a confirmation message and will no longer receive SMS messages from Edge IT unless you opt in again.

Help

For assistance, reply HELP to any message or contact us using the information below:

Edge IT108 Daventry Lane, Suite 101
Louisville, KY 40223Email: Support@EdgeITKY.comPhone: (502) 473-5500 Option 2

Privacy Policy

Please review our Privacy Policy at:

https://www.edgeitky.com/pp

Consent

SMS consent is not a condition of purchase. Consent to receive text messages may be revoked at any time by replying STOP.

Data Sharing

Edge IT does not sell, rent, or share SMS consent information with third parties for marketing purposes. SMS opt-in data and consent information are used solely for delivering requested communications and supporting our messaging services.